Frappe Technologies

Americas

Vandyk Trucks
Vandyk Truck's ERPNext success story

About

Vandyk Trucks
Van Dyk is a leading truck repair and maintenance service provider committed to delivering efficient, high-quality repairs to customers.

Apps implemented

ERPNext

Industry

Others

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Van Dyk faced several operational challenges that impacted efficiency and financial accuracy:

  • Manual processes: Heavy reliance on spreadsheets, emails, and disconnected tools like QuickBooks, Word, and Excel led to errors and delays.
  • Fragmented Data: Customer, truck, and repair information were scattered across multiple systems, making it difficult to track service history and costs.
  • Inefficient Workflows: Manual coordination between mechanics, parts managers, and accounting caused bottlenecks in job assignments, approvals, and billing.
  • Lack of Real-Time Tracking: Tracking job progress, parts availability, and repair timelines was difficult, leading to missed deadlines and inventory mismatches.
  • Core Charge Management Issues: Tracking refundable core charges for replaced parts was complex, leading to financial discrepancies.

Benefits

To address these challenges, a customised ERPNext solution was implemented. This centralised truck repair workflows into a single, integrated platform. The solution covered the entire truck repair lifecycle, from onboarding to invoicing, enabling better tracking, communication, and efficiency.

  • Truck Onboarding & Customer Management: Easy tracking of customer details, linked trucks, and repair history from a single dashboard.
  • Automated Repair Workflow: From job assignment to parts ordering and invoicing, all processes are streamlined within the ERP system.
  • Seamless Inventory & Parts Management: Real-time stock updates, automated purchase orders, and tracking of returned items.
  • Core Charge Management: Automated tracking of core parts, refunds, and credit adjustments to minimise financial leakage.
  • Timesheet & Labour Cost Tracking: Mechanics can log work hours directly, ensuring accurate labour billing.
  • Automated Sales Orders: Quick generation of quotes and conversion into sales orders for efficient billing.
  • Comprehensive Accounting Integration: End-to-end financial tracking, from purchase invoices to customer payments, within ERPNext.
  • Centralised Project Tracking: The Project module was leveraged to organise and monitor all activities, repairs, parts usage, billing, and team assignments under one unified view, improving visibility and coordination across departments.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

ERPNext successfully streamlined Van Dyk’s truck repair management, achieving:

  • Reduction in Manual Data Entry: Automated workflows eliminate redundant manual processes, saving time and reducing errors.
  • Real-Time Visibility & Tracking: Improved monitoring of repair progress, inventory, and financials within a unified system.
  • Enhanced Collaboration Across Teams: Mechanics, parts managers, and accountants seamlessly coordinated through a single platform.
  • Increased Accuracy in Billing & Costing: Automated labour tracking and invoice generation minimised financial discrepancies.
  • Optimised Core Charge Management: Refund tracking ensured proper crediting, eliminating revenue losses due to misplaced returns.
  • Faster Repair Approvals & Turnaround Time: Job status updates, automated notifications, and structured approvals accelerated the workflow.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story